Shipping Policy

At Zhongshan Woshida Lighting Co., Ltd., we are committed to delivering your lighting products in a safe, timely, and professional manner. Please read the following shipping information carefully before placing an order.

1. Shipping Regions

We ship to over 30 countries worldwide, including:

  • North America (United States, Canada)

  • Europe (UK, Germany, France, etc.)

  • Oceania (Australia, New Zealand)

  • Asia & the Middle East

If you are unsure whether we ship to your location, please contact us before placing your order.

2. Processing Time

  • Standard Products: Usually shipped within 3–7 business days after payment confirmation.

  • Customized Orders: Production time may vary between 10–30 days, depending on the complexity.

3. Shipping Methods

  • We partner with trusted international couriers such as:

    • DHL

    • FedEx

    • UPS

    • EMS

    • Dedicated freight and logistics for bulk/large-volume orders

    The courier will be selected based on your location, item size, and urgency.

4. Shipping Costs

    • Shipping costs are calculated at checkout based on weight, volume, and destination.

    • For bulk orders, we offer freight forwarding or FOB/EXW terms depending on the agreement.

    • Customs duties and taxes (if applicable) are the responsibility of the buyer.

5. Tracking Your Order

    • Once your order is shipped, you will receive a tracking number via email or WhatsApp. You can track your package in real time using the courier's official website.

6. Delivery Time Estimates
RegionEstimated Time
Asia5–10 business days
Europe7–15 business days
North America7–15 business days
Oceania7–20 business days
Middle East7–15 business days

Please note: Delivery times may be affected by holidays, customs delays, or local courier issues.

7. Damaged or Lost Shipments

  • If your order arrives damaged, please contact us within 48 hours of receiving it. Include clear photos and your order number.

  • If your package is lost in transit, we will assist in locating or replacing the item as soon as possible.

8. Contact Us

  • If you have any questions about your order, shipping times, or logistics, feel free to reach out:

    • Company: Zhongshan Woshida Lighting Co., Ltd.

    • Email: woshidalighting1@foxmail.com

    • WhatsApp: +86 13823982144

    • Address: 6F, Elevator No.2, No.506 Dong’an North Road, Guzhen Town, Zhongshan City, Guangdong, China 528400